Your People
& Risk Partner.

Practical HR, Industrial Relations,
WHS & Training support for
Australian businesses.

Every business deserves a partner who understands
them deeply and helps them thrive.

HR & Industrial Relations

Ongoing HR support, including compliance management, performance reviews, employee relations, and more.

With vast experience in Fair work and state employment tribunals our team is able to support employers across a vast range of proceedings. This extends to WHS regulators and Environment Protection Authorities.

Our team is independent and impartial. We provide a comprehensive service to identify the root cause and risk identification. WHS we are trained in ICAM and extensive experience in working with legal privilege to support obtaining advice.

WHS, Risk & Injury Management

Continuous WHS services to maintain a safe and compliant workplace, including risk assessments, audits, and incident management.

Specialised consulting to aid in Injury Management and enhance workplace wellbeing.

Our services include early intervention, hands-on support from mobile claims coordinators for extended absences, and tailored assistance to fit unique worker and employer needs.

Our experienced team covers return-to-work coordination across SA, VIC, NSW, QLD, and Comcare workers’ compensation schemes.

Strategy, Change & Growth

Our focus is on creating and implementing new processes and systems that support your people initiatives, driving organisational growth and efficiency.

Our services include:

  • Strategic Planning: 
  • Transformation Management: 
  • Process and System Design: 
  • Workforce Planning: 
  • Bid & Grant Writing: 

With Capture Change & Transformation, you gain a trusted partner dedicated to helping you navigate complex changes and achieve sustainable success.

Mediation & Conflict Resolution

Our nationally accredited mediators, practising in accordance with AMDRAS standards, provide independent and impartial mediation services to help resolve disputes and achieve practical, sustainable outcomes.

As an appointed member of the South Australian Small Business Commissioner’s Mediation Panel, we bring experience across workplace disputes, workers compensation, commercial and leasing matters, farm debt, construction payment disputes and broader conflict resolution.

We focus on facilitating constructive conversations, preserving relationships where possible and helping parties find a practical way forward.

Recruitment & Workforce

We believe recruitment should be about finding the right person, not simply filling a vacancy.

Unlike traditional recruitment agencies driven by placement commissions and headcount, we take a genuine business partnership approach. We invest time in understanding your organisation, workplace culture and operational needs before identifying and selecting suitable candidates.

Our fixed fee recruitment model provides transparent pricing without percentage based placement commissions. From workforce planning and position design through to candidate sourcing, assessment and selection, we focus on finding the right fit for long term success.

Training

We deliver practical, engaging workplace training designed to build capability, strengthen compliance and support safer, more effective workplaces.

As a SafeWork SA approved provider of Health and Safety Representative (HSR) training, we offer nationally recognised WHS expertise alongside a broader range of workplace training programs.

Our annual training calendar provides accessible, scheduled courses throughout the year. We also design and deliver bespoke training tailored to your organisation’s specific risks, challenges and workforce needs.

Training can be delivered at our dedicated training facilities, onsite at your workplace or through flexible delivery arrangements.

Lasting impact through tailored solutions.

We’re a specialised people & risk consultancy that partners with businesses to address their unique challenges. Because no two organisations are the same, we take the time to understand each client’s culture, operations, and goals.

Through strategic insight and tailored systems, we deliver bespoke HR, WHS, and Injury Management solutions. With a focus on trust, clarity, and partnership, we support sustainable performance and long-term success.

One team. A whole lot of solutions.

Cassie Manser
MD & Solutions Director of Chaos

Quintin Robinson
Business Partner WHS & Master Trainer

Elisa Luck
Operations Manager & Business Partner

Tara Jeyakodi
Programs Lead

Trusted by.

  • Adelaide's Finest Foodland
  • Galvatech
  • St John Ambulance
  • Benson Radiology
  • Adelaide Galvanising Industries
  • The Umbrella Collective
  • Building Women
  • Building Women's Careers
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BACK

Cassie Manser
MD & Solutions Director of Chaos

A seasoned executive with extensive expertise in human resources, workplace health and safety, and strategic leadership. Holding a Bachelor of Science in Anatomical Science & Psychology and an MBA, Cassie has held key leadership roles across various sectors, including construction, telecommunications, and manufacturing. Her career is marked by a proven ability to deliver both strategic and operational excellence, specialising in human capital, stakeholder relations, risk management, and cultural strategy.

Cassie’s blend of hands-on experience and confident leadership focuses on building trust and coaching teams to achieve their best. She excels in understanding diverse business needs and delivering tailored, commercially centric solutions. At Capture Culture, Cassie leverages her diverse experience to empower teams, align customer-centric solutions with organisational values, and drive sustainable success, ensuring innovative and effective services for the businesses and communities we serve.

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BACK

Quintin Robinson
Business Partner WHS & Master Trainer

Quintin is a passionate work health safety specialist with over 20 years’ experience supporting organisations across all industries to build safe, compliant, and high-performing workplaces. Quintin’s business partnering approach is to bring deep expertise in the practical implementation of work health and safety frameworks that aren’t just focused on compliance, but committed to genuine continuous improvement and embedding a proactive safety culture.

Recognised for strong legislative knowledge and the ability to translate complex WHS, workers compensation, and risk management requirements into clear, practical strategies that strengthen organisational capability. Quintin brings a highly adaptive style that instils confidence, engages stakeholders at all levels, and conveys safety messages in a relatable, constructive, and actionable way.

Deeply passionate about education and training, with a proven ability to build capability through tailored programs, coaching, and hands-on guidance that empower leaders and workers to embrace their safety responsibilities.

Quintin loves working with businesses on safety culture transformation, leadership development, and the design, implementation, and continual improvement of WHS and Environmental Management Systems that support organisational growth and operational excellence.

Quintin partners closely with businesses to understand their operational realities, deliver fit-for-purpose solutions, and drive sustainable safety outcomes that protect workers and enable long-term success.

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BACK

Elisa Luck
Operations Manager & Business Partner

Elisa is a dynamic, outcomes-driven consultant and operational leader with extensive experience helping businesses operationalise their core functions efficiently and effectively. She brings strong capability in designing, implementing, and embedding core functions across all industry sectors, ensuring organisations can translate strategy into streamlined, high-performing operations.

Elisa has a passion for working with businesses to lead significant organisational change, including system redesign, process optimisation, and operational transformation that drives measurable performance improvement.

A confident and capable leader of multidisciplinary teams in complex environments, with strong coaching capability that builds workforce capability, embeds cultural alignment, and supports meaningful personal and professional development.

A core strength is strong legislative knowledge and practical application across industrial relations, workers compensation, and work health and safety—enabling the businesses Elisa partners with to confidently meet complex compliance and operational requirements.

Elisa is highly experienced in supporting a diverse range of organisations in bidding and tendering for work, providing strategic guidance, persuasive tender content, and robust compliance frameworks that strengthen their market position and increase success rates.

Elisa thrives on tackling complex challenges and empowering others to achieve excellence. Her approach is to partners with clients in a collaborative, solutions-focused manner—bringing clarity, practical insights, and tailored strategies that help businesses achieve their goals and deliver tangible results.

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BACK

Tara Jeyakodi
Programs Lead

As Programs Lead at Capture Culture, Tara Jeyakodi brings more than a decade of experience designing, coordinating and delivering high-impact consultancy, training and capability development programs across Australia and internationally. With expertise in project management, stakeholder engagement and learning design, she is passionate about helping organisations build stronger teams, develop practical skills and create lasting organisational change. Tara is known for her collaborative approach, meticulous planning and ability to translate complex program requirements into seamless, engaging learning experiences.

Throughout her career, Tara has successfully managed a diverse portfolio of consultancy and professional development initiatives, working in partnership with government agencies, industry bodies, facilitators, subject matter experts and SMEs. She has extensive experience overseeing every stage of program delivery, from stakeholder engagement, planning and participant coordination through to resource management, quality assurance, reporting and continuous improvement. Her ability to foster strong relationships and align program outcomes with organisational objectives has been instrumental in delivering meaningful results for clients across a wide range of sectors.

With a background spanning project delivery, digital transformation, organisational learning and training management, Tara brings both strategic insight and operational excellence to every engagement. She is committed to creating practical, people-centred programs that strengthen organisational capability, support workforce development and enable businesses to adapt, grow and thrive. At Capture Culture, Tara plays a key role in ensuring our consultancy and training programs are delivered with professionalism, care and measurable impact, helping our clients build confident, capable and high-performing organisations.

Privacy Policy

Updated 20 Oct 2026

How we manage your personal information

Information about how we collect, hold, use and disclose customer data.

Overview

At Capture Culture, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and handle your personal information.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we manage personal information that we collect, hold, use, and disclose, and how you can contact us if you have any questions or requests.

What Personal Information We Collect

We only collect personal information that is reasonably necessary for our business functions and activities, using lawful and fair means without being unreasonably intrusive.

Depending on your interaction with us, the types of personal information we may collect and hold include:

Contact details: Name, business address, email address, and phone number.

Business information: Business name, Australian Business Number (ABN), company structure, and operational details.

Professional & educational details: Employment history, job titles, and educational/training qualifications.

Financial information: Billing details, credit card information, and payment histories.

Media: Photos or video recordings (e.g., captured during training workshops or events with prior consent).

How We Collect Personal Information

Direct Collection

Where reasonable and practical, we collect personal information directly from you, including when you:

Interact with us face-to-face, via telephone, email, or through online forms/portals on our website;

Use our Human Resources (HR), Industrial Relations (IR), or Work Health & Safety (WHS) consulting services;

Enrol in our training programs;

Subscribe to our newsletters or marketing communications;

Request a proposal, quote, or information about our products or services.

Email Subscriptions & Third-Party Service Providers

When you opt-in to receive our corporate communications, we collect your name, email address, and preferences.

We utilize Mailchimp to manage and automate our email communications. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms of Use.

You can opt-out at any time by clicking the "Unsubscribe" link at the bottom of any Mailchimp email or by contacting us directly.

Website Visits & Analytics

When you visit our website, we automatically collect non-identifiable statistical information (such as the number of visitors, dates/times of visits, pages viewed, time spent on site, geographic location, and navigation paths).

This data is collected using standard web analytics tools to improve user experience, site functionality, and internal reporting.

While general website navigation data does not identify you personally, any personal information you explicitly submit through online contact or registration forms will be handled in accordance with this policy.

Publicly Available Sources & Direct Marketing

We may occasionally collect business contact details from publicly available sources (such as public registries or professional directories) for direct marketing purposes, provided it aligns with legal standards.

Why We Collect, Hold, and Use Personal Information

We collect, hold, and use your personal information for the primary purpose of delivering our core services and conducting our business. Specific purposes include:

Providing HR, IR, and WHS consulting, advisory, and training services;

Managing client relationships, project delivery, and ongoing service administration;

Registering participants, managing attendance, and issuing qualifications or completion records for training workshops;

Processing payments, invoicing, and account management;

Meeting legal, regulatory, and reporting requirements (such as compliance with SafeWork SA or other statutory bodies);

Communicating updates, corporate news, and promotional offerings related to our services.

Disclosure of Personal Information

We do not sell mailing lists or personal information to third parties for marketing purposes.

We may disclose your personal information only in the following circumstances:

Authorised Disclosures: When you have provided explicit authorization or consent.

Training & Delivery Partners: To relevant training accreditation bodies, co-hosts, or regulatory authorities (e.g., to record completed accredited safety training).

Service Providers: To third-party service providers and platforms that assist us in operating our business (e.g., IT hosting, payment processors, communication platforms like Mailchimp).

Legal & Regulatory Obligations: Where required or permitted by law, court order, or to report to government or regulatory agencies.

Health & Safety: Where necessary to prevent or lessen a serious and imminent threat to life, health, or safety.

We do not transfer personal information overseas, except where cloud service providers (such as Mailchimp or global cloud platforms) store data on servers located outside Australia, subject to appropriate security and data handling safeguards.

Direct Marketing and Digital Advertising

Direct Marketing

We may use your personal details to contact you via email, SMS, mail, or phone regarding services, training courses, or updates that may be of interest to you.

You may opt-out of direct marketing communications at any time by:

Using the unsubscribe mechanism provided in our marketing emails; or

Emailing us directly at capture@captureculture.com.au.

Please allow up to five business days for opt-out requests to be fully processed.

Custom Audiences and Remarketing

We may use business contact information (such as email addresses or phone numbers) to build custom audiences or run targeted remarketing campaigns on platforms such as Meta (Facebook/Instagram) and the Google Display Network. This allows us to deliver relevant content and updates to interested audiences.

This data is processed securely in accordance with the security standards of those platforms.

You can opt-out or manage your ad preferences at any time directly through the privacy settings on your respective social media and Google accounts.

Storage and Data Security

We take reasonable technical and organisational precautions to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Digital Security: Information stored electronically is secured behind password-protected systems, encrypted channels, and restricted-access storage environments.

Physical Security: Hard-copy documents are kept in secure premises with restricted access.

When personal information is no longer required for the purpose for which it was collected, or to meet statutory retention requirements, we take reasonable steps to securely destroy or permanently de-identify the data.

Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or out of date.

To request access or corrections, please contact us in writing using the details below. We may need to verify your identity before granting access or making changes. We will respond to your request within a reasonable timeframe.

Enquiries

If you have any questions, concerns, or complaints about how we have handled your personal information, please contact us:

By mail: Capture Culture,

Level 1, 89 King William Street,

Adelaide SA 5000

By email: capture@captureculture.com.au

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be published on our website with the revised date.